From the site survey to the site commissioning, our focus has always been, and will always be on providing the best technical support with the most personalized service. We offer 24/7/365 support to between our European office and our North American office. We schedule commissioning, alignment and peak & pol during business hours, which covers most daylight hours around the world.
With the coming of the electronic age, most items don't include a printed version of an instruction manual. Here are some of our most requested manuals in PDF form. Most times there's no need to print the entire manual so feel free to save it and use the sections you need as you find them helpful.
Troubleshooting usually begins with a few basic steps. Because most network support reserves the right to charge for support when the problem is diagnosed as site related, it's wise to check your basics first and call in support when those techniques don't work. It can save you time and money in the long run.
Maintenace is a must with all the possible vulnerabilities battled today. Both your internal network and your site need a little TLC to keep them optimally working while making the most of your bandwidth.
